QONQUILL brand products are built to last—with proper use, your purchase should last a lifetime. We are so confident in the quality of our products that we stand behind them with Lifetime Guarantee: If your product should fail to function properly at any time for any reason whatsoever, we will gladly refund your full purchase price. We want to be your trusted provider you think of when making buying decisions.

Original owners must register online to keep their purchases protected under the lifetime guarantee, at QonQuill.com . The lifetime warranty is not transferrable, and is not valid at resale, or transfer of ownership.

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Please do not return the product to the site from which it was purchased. QONQUILL reserves the option to replace any item with a replacement model of comparable value if the purchased item is no longer in stock, or to issue a full refund rather than sending replacement item(s). This warranty does not apply for products purchased via unauthorized third-party dealers (i.e. eBay, Third-Party website, etc.).

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This warranty does not cover intentional damage, misuse, illegal or improper use, or for any use outside the product’s stated use and/or purpose. This warranty does not cover wear and tear to the items by use on concrete or abrasive surfaces.